Privacy Policy

Welcome to champchimp.club! We take your privacy seriously and are committed to ensuring that your personal information is protected when you visit our site. This Privacy Policy, along with our Terms and Conditions of use, outlines how we collect and handle your data.

As part of our website functionality, we use cookies, and we will seek your consent for their use in accordance with the terms of this policy when you first visit our site.

By using our website, you are indicating your agreement to this policy and consenting to our use of cookies in line with this policy. We aim to be transparent about how we collect and use your information, and we are dedicated to keeping your privacy a priority.

Who are we

We are champchimp.club and can be contacted on the below contact details:

By email – support@champchimp.club

Why do we collect and use your personal information

At champchimp.club, we collect and use your personal information, including your name and email address, for several purposes. First, we collect and use your personal information to set up your account on our platform, allowing you to access and use our products and services.

Second, we may use your personal information, such as your name and email address, to send you marketing communications about our products and services that may be of interest to you. These marketing communications will be sent via email, and each email will include an unsubscribe link that you can click on to opt-out of future marketing emails. Additionally, you can object to the use of your personal information for marketing purposes at any time by contacting us using the contact details provided above.

Cookie Policy

At champchimp.club, we may use cookies to gather information about the computer you are using to visit our site.

The information collected through cookies is statistical data and does not identify you personally. It helps us understand how our website is being used and enables us to make improvements accordingly.

You have the option to decline cookies by adjusting the settings on your computer within the "settings" section. For more information on managing cookies, please refer to the guidance provided at AboutCookies.org.

Who will we share your personal information with

We will only share your personal information with the following parties:

Brevo: If you choose to subscribe to our email alerts, we may share your personal information, including your name and email address, with Brevo, our email marketing service provider.
Stripe: If you make a purchase on our site, we may share your name and email information with our payment provider, Stripe. Please note that we do not collect or store your payment information. All payment services are hosted by Stripe, which has its own privacy policy in place.
HMRC or the FCA: Where we are obligated to do so by law, we may be required to share your personal information with governmental or regulatory authorities, such as HMRC or the FCA.

We will not share your personal information with any other parties beyond those mentioned above, and we take appropriate measures to ensure that any third parties with whom we share your personal information comply with applicable laws and regulations regarding data privacy and protection.

What happens if you do not provide your personal information

In order to create your account and provide you with access to our products and services, we require your email address. If you choose not to provide your personal information, we will not be able to offer our services to you. Your email address is essential for the proper functioning of your account and is necessary for you to fully utilize our products and services.

How long will we store your personal information

For customers who have ceased using our products or services, we will store your personal information for up to six years. This allows us to refer to our records in case you need to lodge a complaint against us within the six-year period, although we strive to resolve any issues as promptly as possible.

If you have not objected to marketing or have not unsubscribed from our marketing communications, we will retain your personal information and use it for marketing purposes until you object or unsubscribe from our marketing communications. We respect your preferences and provide an easy opt-out mechanism in every marketing communication we send, and you can object or unsubscribe at any time.

After the retention period expires or if you object or unsubscribe from marketing communications, we will securely delete or anonymize your personal information in compliance with applicable laws and regulations.

What are your rights in relation to your personal information

At champchimp.club, we respect your rights and provide you with the following options in relation to your personal information:

Right to Access: You have the right to request copies of the personal information we hold about you at any time.
Right to Rectification: You have the right to request that we correct any inaccurate personal information we hold about you.
Right to Erasure: You have the right to request that we delete your personal information from our records. However, please note that we may not be able to delete your personal information while we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.
Right to Restrict Processing: You have the right to request that we restrict how we use your personal information.
Right to Object: You have the right to object to the collection and use of your personal information at any time.
Right to Data Portability: You have the right to obtain a copy of your personal information in a legible and compatible format, such as Excel or Word.

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

How do you lodge a complaint about the use of your personal information

If you have any concerns or complaints about how we are using your personal information, we encourage you to first contact us directly using the contact details provided above. We will do our best to address your concerns and resolve any issues.

Alternatively, you have the right to lodge a complaint directly with the Information Commissioner's Office (ICO), which is the regulator responsible for ensuring that the use of personal information is done in a lawful manner. You can lodge a complaint with the ICO by visiting their website at https://ico.org.uk/concerns/ or by calling their helpline at 0303 123 1113.

We value your privacy and take all complaints seriously. We will cooperate with the ICO and other relevant authorities in the resolution of any complaints related to the use of your personal information.

How do you contact us

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to; support@champchimp.club

Who is your data controller

The data controller responsible in respect of the information collected on this website is; CHAMPCHIMP LTD.